Why do People and Organizations Produce the Opposite of What they Intend?
August 2, 2010
| Title: | Why do People and Organizations Produce the Opposite of What they Intend? |
| Authors: | Roger L. Martin, M.BA. Dean, Rotman School of Management, University of Toronto Mary Ann Archer, Ed.D. Principal, Archer/Henderson and Associates Loretta Brill, M.Sc. Partner, Infinity Consulting Team Ltd. |
| Published by: | The Walkerton Inquiry |
This summary is meant to highlight the salient points and our thinking on the subject. Please feel free to add your own reading and thoughts in the comments section. Enjoy!
